🔃Vinco Exchange

Vinco Exchange aims to not only solve the problems faced by customers of cryptocurrency exchanges in Brazil, but also to positively impact the community as a whole. Our goal is to become the largest exchange in Brazil and be recognized for our contribution to education, inclusion, security, respect for regulations and the government, and transparency in its transactions.

Check out other highlights of the project:

  1. Personalized and multilingual support: Our support will be available 24/7, with real-time chat and advanced AI. In addition, we will offer bilingual service to serve our customers from all over the world.

  2. Audience filtering by profile: All new clients who create an account at Vinco Exchange will undergo a profile test to define their level of knowledge, investor profile and potential within the market, in this way we can refer each client to an advisor or specialized manager according to your profile, ensuring a personalized service suited to your needs.

  3. Humanized service: Vinco Exchange understands the importance of human contact, even in the age of advanced technology, so we will offer a personalized and humanized service, which is valued by our customers. Human contact is essential to identify and solve problems more efficiently, as it allows for clearer and more direct communication. In addition, we offer 24-hour support, with the option of direct contact with a personal advisor or manager, by phone, in person at a Vinco Branch or by video call. Such measures bring more comfort and peace of mind to our target audience, which seeks to become familiar with the market.

  4. Easy navigation: To serve this audience, Vinco Exchange offers an easy and intuitive cryptocurrency platform, with a simple and easy-to-navigate interface. In addition, we offer a series of resources and tools to help users understand and operate in the cryptocurrency market, such as educational content, personalized advice and personalized service. All this is done with the aim of making Vinco Exchange the largest and most respected in Brazil, being a reference in WEB3 for the entire community.

  5. Vinco Branches: Vinco Exchange is bringing a unique and innovative differential to the cryptocurrency market in Brazil: physical branches. The idea is to offer a more humanized and close service to customers, allowing them to talk to their manager or personal advisor in a more relaxed way, without having to deal with bureaucracy. In addition, these agencies will be a place where users can get their doubts about cryptocurrencies answered by an expert without having to resort to internet gurus. Vinco's objective is to offer this type of personalized and educational service from the moment the user registers on the platform (account creation) until the use of advanced products and resources. The best expansion format will also be evaluated by the team: own agencies, franchises or transfer of the brand.


Vinco Exchange is committed to providing the best possible experience for its users, and that includes having an efficient and secure KYC (Know Your Customer) system.

To meet the requirements of the Central Bank of Brazil and ensure the protection of user data, Vinco will work with a third-party company specialized in identity verification and regulatory compliance, in compliance with the recent Law number 14478/2022, and international rules for the prevention of money laundering and terrorist financing.

The KYC process is important to ensure that Vinco complies with applicable laws and regulations, as well as to protect the platform from fraudulent or illegal activities.

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